First time user of this company to scan a number of 35mm slides. I am tremendously impressed with the whole service that has been provided. I phoned a couple of times before placing the order and found Paul to be extremely helpful. He promptly acknowledged receipt of my slides and then proceeded to get them converted and back to me in just 2 days. The quality of the resultant JPGs is very good indeed and the process for downloading them simple. I have many more family slides to convert at some point soon and will definitely be using this company. Inexpensive as well!